Senior Client Services Officer to join PBC Team
Central Desert is seeking a proactive and experienced Senior Client Services Officer to support our Client Services (PBC) team.
The role involves overseeing administrative operations, the coordination of meetings and travel, managing financial processes, and contributing to strategic projects and grant activities.
The successful candidate will provide leadership to the administration team, ensure high-quality service delivery to Aboriginal corporations, and act as a key liaison in maintaining governance, compliance, and operational excellence across the administration function.
The ideal candidate will have:
• Demonstrated experience in leading and overseeing administrative functions, including workflow coordination, task prioritisation, and providing senior-level support to a team.
• Strong understanding of native title, and the role of Prescribed Body Corporates (PBCs), with experience ensuring compliance with governance requirements, including preparing agendas, board papers, and minutes in line with legislative obligations.
• Ability to develop and implement strategic plans that align with goals, support continuous improvement, and respond to emerging priorities.
• Sound knowledge of financial administration, including reconciling accounts, processing invoices, and ensuring compliance with financial procedures.
• Demonstrated experience in grant management, including identifying and applying for funding opportunities, preparing applications, and managing compliance requirements such as KPI reporting, funds acquittal, and general grant administration.
• Experience in identifying and implementing improvements to administrative systems, processes, and workflows to enhance operational efficiency.
• Advanced proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams, as well as experience with databases and other office software.
• Excellent interpersonal and communication skills, with a demonstrated ability to provide high-level customer service and act as a senior point of contact for internal and external stakeholders.
• Ability to work independently and exercise sound judgment, with a proactive approach to problem-solving, decision-making, and adapting to changing priorities.
• Current and valid Australian manual driver’s licence.
• National Police Clearance (not older than 6 months).
In addition to a rewarding and dynamic position, Central Desert can offer benefits such as:
• A flexible and supportive work environment, with possible working from home options available.
• Enjoy the benefits of salary packaging with the up to $15,900 per annum tax free.
• Additional paid leave between Christmas and New Years.
• One additional annual Wellness Leave Day.
• Leave loading of 17.5%.
• Long Service Leave available pro rata after five years of continuous service.
• Paid parental leave, available after 12 months of service.
• Free onsite parking, as well as being in close proximity to public transport.
The salary range offered is between $96,958 to $119,196 per annum plus superannuation depending on skills and experience. As a not-for-profit, Central Desert Group offers salary packaging, which can boost your take-home pay by reducing taxable income.
For any job-related queries or to obtain a detailed Duty Statement please contact
To Apply:
Submit your cover letter with your resume via Seek or alternatively in PDF format to
Before an offer of employment can be made Central Desert requires a National Police Clearance, not older than 6 months, evidence of a current certificate of practice (law) and of an unrestricted driver’s license.
Please note: You are advised to submit your application as soon as possible as we reserve the right to close this vacancy early if a suitable candidate is found. Only suitable candidates will be considered and contacted if short listed immediately.
Unsolicited resumes and contact from recruitment agencies will not be accepted.
Indigenous Australians are encouraged to apply. We are seeking to increase the diversity of our workforce to better meet the needs of our clients and to improve equal opportunity outcomes for our employees. This is authorised under Section 51 of the Equal Opportunity Act 1984.